:root{--text:#6b6375;--text-h:#08060d;--bg:#fff;--border:#e5e4e7;--code-bg:#f4f3ec;--accent:#aa3bff;--accent-bg:#aa3bff1a;--accent-border:#aa3bff80;--social-bg:#f4f3ec80;--shadow:#0000001a 0 10px 15px -3px, #0000000d 0 4px 6px -2px;--sans:system-ui, "Segoe UI", Roboto, sans-serif;--heading:system-ui, "Segoe UI", Roboto, sans-serif;--mono:ui-monospace, Consolas, monospace;font:18px/145% var(--sans);letter-spacing:.18px;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light dark;color:var(--text);background:var(--bg);font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}@media (prefers-color-scheme:dark){:root{--lightningcss-light: ;--lightningcss-dark:initial}}@media (width<=1024px){:root{font-size:16px}}@media (prefers-color-scheme:dark){:root{--text:#9ca3af;--text-h:#f3f4f6;--bg:#16171d;--border:#2e303a;--code-bg:#1f2028;--accent:#c084fc;--accent-bg:#c084fc26;--accent-border:#c084fc80;--social-bg:#2f303a80;--shadow:#0006 0 10px 15px -3px, #00000040 0 4px 6px -2px}#social .button-icon{filter:invert()brightness(2)}}body{margin:0}#root{box-sizing:border-box;flex-direction:column;max-width:100%;min-height:100svh;margin:0 auto;display:flex}h1,h2{font-family:var(--heading);color:var(--text-h);font-weight:500}h1{letter-spacing:-1.68px;margin:32px 0;font-size:56px}@media (width<=1024px){h1{margin:20px 0;font-size:36px}}h2{letter-spacing:-.24px;margin:0 0 8px;font-size:24px;line-height:118%}@media (width<=1024px){h2{font-size:20px}}p{margin:0}code,.counter{font-family:var(--mono);color:var(--text-h);border-radius:4px;display:inline-flex}code{background:var(--code-bg);padding:4px 8px;font-size:15px;line-height:135%}.dashboard{text-align:left;max-width:960px;margin:0 auto;padding:32px 24px}.dashboard__header{margin-bottom:24px}.dashboard__title-row{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.dashboard__title-row h1{margin:0;font-size:28px}.dashboard__subtitle{color:var(--text);margin-top:6px;font-size:15px}.stats-bar{flex-wrap:wrap;gap:10px;margin-bottom:28px;display:flex}.stat-card{border:1px solid var(--border);background:var(--bg);border-radius:10px;flex-direction:column;flex:1;align-items:center;gap:2px;min-width:100px;padding:14px 12px;display:flex}.stat-card--active{border-color:var(--accent-border);background:var(--accent-bg)}.stat-card--critical{background:#dc26260f;border-color:#dc262666}.stat-card__value{color:var(--text-h);font-size:22px;font-weight:700;line-height:1}.stat-card--critical .stat-card__value{color:#dc2626}.stat-card__label{color:var(--text);text-transform:uppercase;letter-spacing:.3px;font-size:11px;font-weight:500}.connection-dot{border-radius:99px;align-items:center;gap:6px;padding:3px 10px;font-size:12px;font-weight:500;display:inline-flex}.connection-dot:before{content:"";border-radius:50%;width:8px;height:8px}.connection-dot--on{color:#16a34a;background:#16a34a1a}.connection-dot--on:before{background:#16a34a;animation:2s infinite pulse-dot}.connection-dot--off{color:#dc2626;background:#dc26261a}.connection-dot--off:before{background:#dc2626}@keyframes pulse-dot{0%,to{opacity:1}50%{opacity:.4}}.dashboard__empty{text-align:center;color:var(--text);padding:80px 24px}.dashboard__empty-icon{margin-bottom:16px;font-size:48px}.dashboard__empty h2{margin:0 0 8px}.dashboard__empty code{font-size:13px}.dashboard__list{flex-direction:column;gap:12px;display:flex}.escalation-card{border:1px solid var(--border);color:inherit;border-radius:12px;padding:20px;text-decoration:none;transition:border-color .2s,box-shadow .2s,transform .15s;display:block}.escalation-card:hover{border-color:var(--accent-border);box-shadow:var(--shadow);transform:translateY(-1px)}.escalation-card__top{justify-content:space-between;align-items:center;margin-bottom:8px;display:flex}.escalation-card__agency-row{align-items:baseline;gap:8px;display:flex}.escalation-card__agency{color:var(--accent);letter-spacing:.5px;font-size:13px;font-weight:700}.escalation-card__agency-name{color:var(--text);font-size:12px}.escalation-card__ref{font-family:var(--mono);color:var(--text);margin-bottom:6px;font-size:13px}.escalation-card__brief{color:var(--text-h);-webkit-line-clamp:2;-webkit-box-orient:vertical;margin-bottom:12px;font-size:15px;line-height:1.5;display:-webkit-box;overflow:hidden}.escalation-card__meta{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:12px;display:flex}.escalation-card__tier{color:var(--text);border:1px solid var(--border);border-radius:4px;padding:2px 8px;font-size:12px}.escalation-card__footer{color:var(--text);justify-content:space-between;margin-bottom:10px;font-size:12px;display:flex}.escalation-card__progress{padding-top:4px}.progress-track{gap:4px;height:4px;display:flex}.progress-track__step{background:var(--border);border-radius:2px;flex:1;transition:background .3s}.progress-track__step--done{background:var(--accent)}.progress-track__step--returned{background:#ea580c}.priority-dot{color:#fff;text-transform:uppercase;letter-spacing:.3px;border-radius:4px;align-items:center;gap:5px;padding:2px 8px;font-size:11px;font-weight:600;display:inline-flex}.badge{text-transform:uppercase;letter-spacing:.3px;border-radius:99px;padding:3px 10px;font-size:11px;font-weight:600}.badge--dispatched{color:#2563eb;background:#2563eb1a}.badge--acknowledged{color:#7c3aed;background:#7c3aed1a}.badge--under_review{color:#ca8a04;background:#ca8a041a}.badge--action_taken{color:#16a34a;background:#16a34a1a}.badge--returned{color:#ea580c;background:#ea580c1a}.badge--closed{color:#6b7280;background:#6b72801a}.tag{border-radius:4px;padding:2px 8px;font-size:11px;font-weight:500}.tag--safety{color:#dc2626;background:#dc26261a}.tag--legal{color:#7c3aed;background:#7c3aed1a}.tag--impact{color:#0284c7;background:#0284c71a}.analytics-section{grid-template-columns:1fr 1fr;gap:12px;margin-bottom:28px;display:grid}@media (width<=640px){.analytics-section{grid-template-columns:1fr}}.analytics-panel{border:1px solid var(--border);background:var(--bg);border-radius:12px;padding:16px}.analytics-panel__title{text-transform:uppercase;letter-spacing:.3px;color:var(--text);margin:0 0 14px;font-size:12px;font-weight:600}.analytics-bars{flex-direction:column;gap:8px;display:flex}.analytics-bar-row{align-items:center;gap:10px;display:flex}.analytics-bar-row__label{min-width:44px;color:var(--accent);letter-spacing:.3px;font-size:12px;font-weight:700}.analytics-bar-row__name{display:none}@media (width>=860px){.analytics-bar-row__name{color:var(--text);margin-left:6px;font-size:11px;font-weight:400;display:inline}.analytics-bar-row__label{min-width:200px}}.analytics-bar-row__track{background:var(--border);border-radius:3px;flex:1;height:6px;overflow:hidden}.analytics-bar-row__fill{background:var(--accent);border-radius:3px;height:100%;transition:width .4s}.analytics-bar-row__count{color:var(--text-h);text-align:right;min-width:24px;font-size:13px;font-weight:600}.status-pipeline{flex-direction:column;gap:8px;display:flex}.status-pill{background:rgba(var(--pill-color-rgb), .08);border:1px solid rgba(var(--pill-color-rgb), .2);border-radius:8px;align-items:center;gap:8px;padding:8px 12px;display:flex}.status-pill__dot{background:var(--pill-color);border-radius:50%;flex-shrink:0;width:8px;height:8px}.status-pill__label{color:var(--text-h);flex:1;font-size:13px;font-weight:500}.status-pill__count{color:var(--pill-color);font-size:14px;font-weight:700}.detail{text-align:left;max-width:800px;margin:0 auto;padding:32px 24px 60px}.detail__loading{text-align:center;color:var(--text);padding:80px 24px}.detail__back{color:var(--accent);margin-bottom:24px;font-size:14px;text-decoration:none;display:inline-block}.detail__back:hover{text-decoration:underline}.detail__header{margin-bottom:32px}.detail__header-top{align-items:center;gap:12px;margin-bottom:8px;display:flex}.detail__agency{color:var(--accent);letter-spacing:.5px;font-size:13px;font-weight:700}.detail__header h1{margin:0 0 4px;font-size:24px}.detail__ref{font-family:var(--mono);color:var(--text);font-size:13px}.detail__section{margin-bottom:28px}.detail__section h2{border-bottom:1px solid var(--border);margin:0 0 12px;padding-bottom:8px;font-size:16px}.detail__brief{color:var(--text-h);font-size:15px;line-height:1.6}.detail__grid{grid-template-columns:1fr 1fr;gap:16px;display:grid}@media (width<=600px){.detail__grid{grid-template-columns:1fr}}.detail__field{flex-direction:column;gap:2px;display:flex}.detail__label{color:var(--text);text-transform:uppercase;letter-spacing:.4px;font-size:12px;font-weight:600}.detail__value{color:var(--text-h);font-size:14px}.detail__flags{flex-wrap:wrap;gap:8px;display:flex}.detail__timeline{border-left:2px solid var(--border);flex-direction:column;gap:0;padding-left:16px;display:flex}.timeline-entry{padding:0 0 20px 20px;position:relative}.timeline-entry__dot{background:var(--accent);border:2px solid var(--bg);border-radius:50%;width:10px;height:10px;position:absolute;top:4px;left:-23px}.timeline-entry__content{flex-direction:column;gap:4px;display:flex}.timeline-entry__top{align-items:center;gap:10px;display:flex}.timeline-entry__time{color:var(--text);font-size:12px}.timeline-entry__title{color:var(--text-h);font-size:14px;font-weight:500}.timeline-entry__details{color:var(--text);margin:0;font-size:13px}.timeline-entry__ref,.timeline-entry__http{font-size:11px;font-family:var(--mono);color:var(--text)}.respond-form{flex-direction:column;gap:16px;display:flex}.respond-form__field{flex-direction:column;gap:4px;display:flex}.respond-form__field label{color:var(--text-h);font-size:13px;font-weight:600}.respond-form__field select,.respond-form__field input,.respond-form__field textarea{font-family:var(--sans);border:1px solid var(--border);background:var(--bg);color:var(--text-h);border-radius:6px;outline:none;padding:8px 12px;font-size:14px;transition:border-color .2s}.respond-form__field select:focus,.respond-form__field input:focus,.respond-form__field textarea:focus{border-color:var(--accent)}.respond-form__field textarea{resize:vertical;min-height:60px}.respond-form__error{color:#dc2626;background:#dc262614;border-radius:6px;padding:8px 12px;font-size:13px}.respond-form__warning{color:#d97706;background:#d9770614;border-radius:6px;padding:8px 12px;font-size:13px}.respond-form__submit{font-family:var(--sans);background:var(--accent);color:#fff;cursor:pointer;border:none;border-radius:6px;align-self:flex-start;padding:10px 24px;font-size:14px;font-weight:600;transition:opacity .2s}.respond-form__submit:hover{opacity:.9}.respond-form__submit:disabled{opacity:.5;cursor:not-allowed}.detail__terminal{text-align:center;color:var(--text);border:1px dashed var(--border);border-radius:8px;padding:20px;font-size:14px}.app-shell{flex-direction:column;min-height:100svh;display:flex}.app-nav{border-bottom:1px solid var(--border);background:var(--bg);z-index:10;justify-content:space-between;align-items:center;padding:12px 24px;display:flex;position:sticky;top:0}.app-nav__brand{color:var(--text-h);letter-spacing:-.2px;font-size:15px;font-weight:600}.app-nav__badge{background:var(--accent-bg);color:var(--accent);border-radius:99px;padding:2px 10px;font-size:12px;font-weight:600}.app-main{flex:1}